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Terms & Conditions

BHUPENDRA INFOTECH Customer Terms Agreement


This is a legal agreement between you and BHUPENDRA INFOTECH.


This Agreement states the terms and conditions upon which BHUPENDRA INFOTECH offers its products and services.

No Price Protection or Stock Rotation:
BHUPENDRA INFOTECH does not offer any type of price protection or stock rotation. We often drop prices suddenly and without notice.We diligently strive to provide as accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, we make no warranty expressed or implied with respect to accuracy of the information, including price, descriptions, specifications, and/or quantities. Both the product and manufacturer names are used only for the purpose of identification. Pictures are representational only. Packaging of actual unit may vary.

Domestic Sales Terms:
All orders must be prepaid by Bank Transfer in the account of BHUPENDRA INFOTECH..

International Sales Terms:
International sales are on a prepaid wire transfer basis only. We do not accept credit cards nor Letters of Credit L/C's.

All prices are quoted Ex-Showroom JAIPUR, RAJASTHAN..

International Shipments:
International customers are responsible for determining their country duties, tariffs or taxes. For international shipments over 450kg we can provide prepaid freight quotes to major airports on a "door to airport" basis.
BHUPENDRA INFOTECH ships via the least expensive qualified carrier available. We use only reputable national carriers. If this is a concern, be sure to specify how you want an order shipped. 

Manufacturer Direct Warranties:
If there is a Manufacturer Direct Warranty, we require that you return the unit direct to Manufacturer, unless the unit was DOA (within 7 days after receipt).

Warranty Limitations:
BHUPENDRA INFOTECH cannot warrant an item that has been improperly used or physically damaged.

Fitness of Purpose:
BHUPENDRA INFOTECH cannot warrant any product as fit for any particular use or purpose. In the world of computers there are many products that may be incompatible with a certain brand or certain parts. In cases like this it is your responsibility to resell the product into a standard application in which the part will work. We are unable to take parts back because they will not work in particular brand product if they function correctly in others.

Defective Products:
Defective items will be replaced with either a repaired or refurbished unit (even for DOA's). If no replacement unit available within 30 days, we will issue a credit memo. Credits expire 6 months after date of issuance. A credit memo can be refunded if not used on an order for 30 days. Refunds will be issued via the original payment method used for the purchase. RMA credits are for product only and do NOT include any reimbursement for shipping charges.

All Sales are Final:
All sales are final. Returns of product, other than with defect, are subject to a 20% restocking fee. No returns are allowed after 14 days after receipt.

48 hour Grace Period for Returns:
Returns are allowed, but only within the first 48 hours after receipt, for any orders that are not to your expectation. Returns after this time period are at the complete discretion of BHUPENDRA INFOTECH and will incur a substantial restock fee.

Warranty Repair:
Any items sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fee should we find a returned item in working condition.

Defective Item Return:
Customer MUST CAREFULLY PACK defective items being returned, as if they were new and working. FAILURE TO DO SO may invalidate both the RMA and the warranty.

Online Ordering:
Before you place your first order please read our online Web Instructions

Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected only in warranty period.